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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nely Gomez Mojica

February 6, 2026

5  out of  5
rating by Nely Gomez Mojica
"Love the attentiveness & taking the time to make sure everything is perfect. Friendly & responsive. Thank you, Jessica! 🫶🏻"
We responded:
"Thank you for your review! We’re pleased Jessica provided responsive, attentive service and made sure everything was perfect. We truly appreciate your support!"
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Monica Hernandez

February 5, 2026

5  out of  5
rating by Monica Hernandez
"Lorna helped inform me on how important a life policy was, so I had to get one! She’s great."
We responded:
"Thank you so much for your kind review! We’re glad Lorna could help explain the importance of life insurance and guide you through the process. We truly appreciate your trust!"
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Robertino Aviles

January 30, 2026

5  out of  5
rating by Robertino Aviles
"Ser cliente de State farm , ha sido una excelente experiencia , el servicio a el cliente es muy bueno , siempre responden a cualquier duda , regularmente cuando llamamos a la oficina , siempre contestan las llamadas , de lo contrario puedes dejar un mensaje , y a la brevedad posible ellos llaman."
We responded:
"Thank you so much for your kind review! We’re glad to hear you’ve had an excellent experience and that our team is always responsive and happy to answer your questions. We truly appreciate your trust!"
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Danika Waggoner

January 29, 2026

5  out of  5
rating by Danika Waggoner
"Best insurance around town! Lorna's customer service is top notch!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear you had such a great experience and that Lorna provided top-notch customer service. We truly appreciate your support!"
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Stephanie Graciano

January 29, 2026

5  out of  5
rating by Stephanie Graciano
"Andrew was kind, efficient and super professional. Highly recommend!"
We responded:
"Thank you for the great feedback! Andrew will be happy to hear this."
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Deborah Ussery

January 22, 2026

5  out of  5
rating by Deborah Ussery
"State Farm has never let me down - in more than 30 years. Andrew Carter helped me immensely! And he was friendly and upbeat the whole way through."
We responded:
"Deborah, thank you for you awesome review and loyalty!"
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wilson gordillo

January 16, 2026

5  out of  5
rating by wilson gordillo
"Love the experience here"
We responded:
"Thank you for the kind review! We’re glad you loved your experience and could help with your auto insurance."
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S.D. Foster

January 15, 2026

5  out of  5
rating by S.D. Foster
"I have always received thorough and timely assistance with Mike Shoffner's office. The team there has helped us throughout our life journey with policies for children, home, and cars."
We responded:
"Thank you for your review! We’re proud to support your family with auto, home, and life insurance through the years."
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Brandin Bennett

January 12, 2026

5  out of  5
rating by Brandin Bennett
"Andrew makes setting up insurance a BREEZE! He handles everything with a high level of professionalism and proficiency."
We responded:
"Thank you so much for your great review! We’re glad to hear Andrew made setting up your insurance a breeze and handled everything with such professionalism. We truly appreciate your trust and are always here to help!"
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Drew Carpenter

December 29, 2025

1  out of  5
rating by Drew Carpenter
"Go to any other State Farm. They all have the same prices but way better customer service. If I could give negative stars, I would."
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Kevyn Riley

November 26, 2025

5  out of  5
rating by Kevyn Riley
"Talk about the best service… Andrew help me come back to State Farm after being with Progressive and he made it so easy and saved me money on my car insurance and homeowners. That how you do Black Friday with Jake from State Farm and Andrew!!! They are just like family!!! 5 stars for sure!!!"
We responded:
"Thank you so much for the five stars! We’re thrilled Andrew made your switch back to State Farm easy and helped you save on both your car and homeowners insurance. We’re honored to be like family to you!"
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Tammy Nash

November 25, 2025

5  out of  5
rating by Tammy Nash
"Andrew's 1st class in helping with his clients and making sure their insurance needs are met!"
We responded:
"Thank you so much for your kind review! We’re glad Andrew provided first-class service and made sure all your insurance needs were met. We truly appreciate your trust!"
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Kim Hauser

November 19, 2025

5  out of  5
rating by Kim Hauser
"Thank you Stephanie for walking me through adding a vehicle to our policy. It made the process so easy."
We responded:
"Thank you so much for your kind review! We’re glad Stephanie could make adding a vehicle to your policy easy and stress-free. We truly appreciate your trust!"
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Morrison Family

November 10, 2025

5  out of  5
rating by Morrison Family
"Andrew was amazing to work with! My situation was a bit complicated, but he was patient, professional, and kind through every step. He coordinated with my lender and real estate agent to make sure everything went smoothly with a real estate closing. It genuinely felt like he had my best interests at heart every step of the way. Highly recommend this office!"
We responded:
"Thank you so much for your kind review! We’re thrilled Andrew could provide patient, professional, and attentive service throughout your real estate closing. It means a lot to hear you felt he had your best interests at heart!"
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Melinda Whittemore

October 14, 2025

5  out of  5
rating by Melinda Whittemore
"Stefanie has taken care of my auto accident claim, reassuring that my medical summaries will be processed by her, I have been under a lot of pressure personally and she volunteered to help me get through this trying time of being in an accident."
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Hope Lacroix

October 1, 2025

5  out of  5
rating by Hope Lacroix
"The agents at State Farm are very responsive and efficient in helping me with insurance matters and answering questions, and I would definitely recommend going with them for their friendly customer service. It's always a pleasure to talk with agents like Courtney and Lorna at the office!"
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Kristen Huffstetler

September 25, 2025

5  out of  5
rating by Kristen Huffstetler
"Hannah Anderson has been very helpful and is very caring about her customers. She is patient, and thorough. I highly recommend 👌"
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Sarah Hines

September 24, 2025

5  out of  5
rating by Sarah Hines
"Lorna was awesome with helping me get all the info I needed!"
We responded:
"Thank you for the great feedback! We’re so glad to hear that Lorna was able to provide all the information you needed and make the process smooth. At our State Farm agency, we’re committed to delivering exceptional customer service and helping you with all your insurance needs—whether it's auto, home, renters, or life insurance. We're always here when you need us!"
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Cindy Hodgin

September 22, 2025

5  out of  5
rating by Cindy Hodgin
"Stefanie provided prompt and thorough information. We were very impressed with her knowledge and courteous attitude throughout the process. We highly recommend Mike Shoffner and his well trained and very courteous staff!"
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Stefanie provided you with prompt, thorough, and courteous service. Our entire team at Mike Shoffner State Farm strives to deliver top-notch customer service and personalized support for your vehicle insurance and other coverage needs. We appreciate your recommendation and look forward to continuing to serve you with excellence!"
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Kelsey Holmes

September 5, 2025

5  out of  5
rating by Kelsey Holmes
"I have been a customer for nearly a decade but Andrew went above and beyond to help me. I am not originally from this area and Andrew was able to not only help me with my policies but he was also able to recommend local businesses for my other needs in life. His experience as a law enforcement officer in the community makes him very knowledgeable about so much more than just your insurance policies. Best agent I have ever worked with."
We responded:
"Thank you for sharing your experience! We’re thrilled Andrew could go above and beyond to help with your policies and provide guidance about the local community. It means a lot to hear he made such a positive impact, and we truly appreciate your trust over the past decade!"
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jamie spivey

August 29, 2025

5  out of  5
rating by jamie spivey
"The ladies over the phone are super helpful and very polite!"
We responded:
"Hi Jamie, thank you for your kind words! We’re glad our team could be helpful and provide friendly service. "
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karina scott

August 28, 2025

5  out of  5
rating by karina scott
"I had an excellent experience working with Stefanie! She responded quickly, guided me through the insurance process with ease, and resolved any issues that came up. Her patience and support made me feel comfortable every step of the way, and I’m truly grateful for all her help!"
We responded:
"Hi Karina, thank you for sharing your experience! We’re thrilled Stefanie could guide you through the process with ease and make you feel comfortable along the way. Your kind words mean a lot, and we appreciate your trust in us!"
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PATTY

August 25, 2025

5  out of  5
rating by PATTY
"Stephanie Has Been A True Blessing For My Auto/Home Needs! She has A Great Personality and no matter how many times you call she doesn't change her tone or rush you off the phone.. She Is Truly There For The Customers... I'm Very Thankful For All Her Help... She's Is The Best Part Of State Farm!! Thanks Again!! 😀🙏🙏"
We responded:
"Hi Patty! Thank you for your kind words! We’re thrilled Stephanie could provide such patient, helpful, and friendly service for your auto and home insurance. Your feedback means a lot, and we’re grateful to have you as a customer!"
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Mollie

August 21, 2025

5  out of  5
rating by Mollie
"Agent Lorna Salvador Hernandez gave me wonderful insight and answers when I asked my questions. She gave excellent service. I recommend everyone consider Mike Shoffner State farm Office in Graham NC when in need of insurance and financial services."
We responded:
"Thank you for your kind words! We’re glad Lorna could provide excellent service and helpful answers to your questions. We truly appreciate your recommendation of the Mike Shoffner State Farm office in Graham, NC!"
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Kristina Zachary

August 14, 2025

5  out of  5
rating by Kristina Zachary
"Hannah was very helpful when I needed my windshield fixed for a minor chip. She’s very knowledgeable and follows up promptly!"
We responded:
"Thank you for sharing your experience! We’re glad Hannah could help get your windshield fixed quickly and provide knowledgeable, prompt service. Our State Farm team is always here to assist with your auto insurance needs."